IMPORTANT Observe: Recognize: This bicycle is offered for off-highway or monitor use only. It can be speed and electrical power restricted to comply with federal, condition and native laws.
Simply because we use Freight LTL, occasionally not all spots are deliverable. We're going to let you understand and request an alternative tackle in case we won't provide to where you reside.
Sur-Rons are a bit large and weighty for shipping and delivery, so we send out all our bikes utilizing a Freight LTL provider. All shipments will require a delivery appt. so please double Check out you incorporated the appropriate e-mail and contact number so our Freight provider can prepare your shipping!
We know that in some cases an item will not be That which you predicted for being, and in that in contrast to event we invite you to definitely evaluate the following conditions relevant to returning a product.
Once the product has long been returned to us and has long been ascertained to get full (such as the “initial sealed” solution box, Using the device in its unique packing materials) and undamaged.
At the time you receive a shipping and delivery notification, it is too late to terminate the order and it's essential to request a return.
Sur-Ron United states of america happily supplies liftgate solutions for many who require it, but almost every other solutions are going to be carried out at your own private expense (for instance inside of deliveries).
Bikes are big and high priced to ship, and once you trip it it truly is made use of, and we don't provide any returns with your bicycle Until it is actually useless on arrival. We're not a rental shop, and very advocate doing all of your exploration right before finishing your order with us.
We wish to make sure you are happy and have a rewarding overall encounter following buying our goods. That being claimed, We have now some details about our Shipping and delivery and Return insurance policies down below.
Your Surron might be shipped as freight from our Southern California warehouse so it's actually not your common smaller packet shipping truck that may manage it. In the event the transport deal with you utilised is really a household 1 then the shipping and delivery day that's proven to the tracking process is likely not the working day that they'll deliver it to.
If a bike includes a slight cosmetic challenge (such as a scratch, or chip on the paint), We are going to try and come to an affordable discount but it's not grounds for warranty replacement or for a return.
For 30 times once the shipping and delivery day we are able to substitute any part that is certainly considered defective from manufacturing.
Also this bike is obtainable Along with the 38ah battery improve. The upgraded battery will provide you with a couple of added miles of selection and uses the Samsung 35E mobile in place of the typical Panasonic PF mobile.
We settle for returns inside thirty times of initial ship day assuming that the item is in the first sealed product box, unopened, and undamaged.
Fill in the e-mail below to ask for a fresh password. An electronic mail is going to be sent to the address below that contains a hyperlink to confirm your check here electronic mail deal with.
Please will not bypass this restriction or modify it to go more quickly.. The customer takes comprehensive responsibility of the correct use of the product which might or might not conform to all applicable guidelines inside the location it truly is ridden.
We may perhaps elect not to acknowledge or authorize return of products that usually are not within their unopened, first packaging, or have already been altered or modified with third-social gathering or aftermarket components or elements.
I agree to the stipulations and suppose obligation for: Ensuring that the age in the rider is a minimum of 16 decades previous.
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